Articles for operators.
Practical insights on operations, compliance, and workflow execution—built for teams that run real work.
Connected Workflows and Data in Compliance and Risk Management
Risk and compliance failures in healthcare rarely stem from a single department. They stem from fragmented workflows and siloed data. Connected workflows and unified data can change how organizations identify, assess, and respond to operational and compliance risk.
Stop Overcomplicating Compliance
Operations teams are stuck choosing between paper and software that takes months to implement. The tools meant to organize work have become the work.
XQworkflow Is Now in Your Pocket
XQworkflow is now available on iOS and Android. Complete tasks, stay compliant, and keep your team aligned — all from your phone.
XQworkflow: The Next Generation of Operational Workflow Management
XQworkflow has been rebuilt from the ground up — a completely new platform designed for stability, speed, and the demands of modern regulated industries. Here's what's changed and why it matters.
Compliance Starts with Workflows
HHS-OIG recently released its Fall 2025 Semiannual Report to Congress. The findings reflect failures to take required operational steps, implement effective controls, or fully document activities.
How Hospital Pharmacy Leaders Can Strengthen Operations, Reduce Risk, and Build High-Performance Teams
Modern hospital pharmacy leaders face an increasingly complex landscape: persistent drug shortages, shifting regulatory requirements, new technologies, and widening operational responsibilities.
How Modern Risk Teams Build Trust, Enable Innovation, and Strengthen Operational Resilience
No longer viewed as corporate gatekeepers, modern risk teams are becoming strategic enablers — helping organizations innovate safely, operate efficiently, and build trust across every layer of the business.
The Hidden Engine of Organizational Success: How Process Design Fuels People, Productivity, and Growth
When most leaders think about organizational growth, they focus on strategy, talent, and tools. But beneath every thriving company lies something far less glamorous and infinitely more powerful: process.
Why Risk Mitigation and Process Design Are the Foundations of Sustainable Business Growth
Risk isn't abstract. It's measurable in time, money, and opportunity lost. Designing sustainable business processes is the foundation of risk mitigation and business scalability.
Dont Wait Until It Happens!
In the ever-evolving landscape of healthcare, adherence to stringent regulatory standards and quality measures is non-negotiable. It's time to embrace the transformative potential of automating pharmacy checklists.
Introduction to USP Compliance in Pharmacy: Insights and Best Practices
Often regarded as mere recommendations or guidelines for best practices, USP chapters are essential standards that serve as pillars to uphold. These standards serve as expectations of what is required.
Compliance Safety Nets: From Zip Line Adventures To Pharmacy Solutions
Ziplining at a scout camp in Kananaskis, Alberta, became a legendary tale after a high-speed descent led to an unexpected plunge into the Elbow River, leaving a lasting lesson on safety and compliance.
Understanding the Difference Between Unsanitary and Insanitary: Clarifying Common Misconceptions
Not all insanitary clean rooms are easy to see as one could imagine. Attention to details in your policy and procedures will remain vital to ensure pharmacy compounding spaces are compliant and safe.
Must-Read: Top Tips for Choosing the Best Compliance Software
Choosing the right compliance software is crucial for your pharmacy. Discover 12 essential factors to ensure seamless operations and avoid costly penalties and frustrations with Terlumina.
Unveiling The Hidden Crisis: Terlumina's Journey In Narcotic Diversion Program
I distinctly remember the stark realization of the opioid epidemic's reach — the first time a friend succumbed to narcotic misuse, followed by the revelation of a coworker caught in active diversion.
What You Need to Know: USP, SOPs and Documentation Required In Your Facility
Wherever medications are compounded, maintaining the highest standards of safety and quality is paramount. Pharmacy teams must diligently adhere to purposefully crafted Standard Operating Procedures.
Insights From Recent Major Drug Diversion Cases In Healthcare
Drug diversion in healthcare systems is a serious issue with far-reaching implications for patient safety, legal compliance, and the reputation of healthcare institutions.
Wayfinding the Road to USP Compliance in 2024
After years of revisions and anticipation, the compendial standards outlined in USP General Chapters <795>, <797>, and <800> became applicable as of November 1, 2023.
A Day in the Life of a Hospital Pharmacy Technician
Hospital pharmacy technicians are unsung heroes of healthcare, pivotal in orchestrating the smooth functioning of hospital pharmacies and safeguarding patient welfare.
Do These 3 USP 2024 Compliance Gaps Sound Familiar?
USP's updated General Chapter <797> is now official, setting new standards for hospital pharmacies. But are you ready for the Joint Commission and other inspections based on these requirements?
USP Checklists are a Must for Complex Pharmacy Operations
In the fast-paced and high-stakes environment of hospital pharmacies, every decision and action can have profound implications for patient well-being. The humble checklist emerges as a powerful tool.
How Does Your Hospital Rank?
If you are a hospital, it's time to talk about your grades. Every year hospitals are evaluated and rated by outside organizations, with two of the most important being CMS Star Ratings and U.S. News.
Breaches and Cyber Attacks: Make the Right Move
The financial and reputational costs associated with data breaches and cybercrimes, such as ransomware and malware, can be devastating. Healthcare providers are being targeted more aggressively than ever.
How "Scope Creep" Can Save Health Care
An article from the American Medical Association sparked debate on social media, questioning the role of pharmacists in healthcare. Lauren Massaro focuses on how legislation expanding pharmacists' scope has proven beneficial.
Start with Optimizing Team Resources
Pharmacy technicians have a wide range of critical responsibilities that directly impact patient care. Many pharmacies continue to have a difficult time recruiting and retaining trained pharmacy technicians.